24/7 Roadside Assistance
Roadside Assistance
Freedom Earned Rentals provides 24/7 roadside assistance through our roadside coverage partner to help you handle unexpected vehicle issues during your rental period.
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Covered Services Include:
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Flat tire change
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Dead battery jump-start
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Lockout assistance
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Fuel delivery
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Towing (within 100 miles)
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Mechanical breakdown support
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How to Request Roadside Assistance
If you experience a roadside emergency, follow these steps:
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Ensure Safety First
Move the vehicle to a safe location if possible, away from traffic. -
Gather Key Information
You’ll need:-
Your name and contact number
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The vehicle’s year, make, model, and license plate number
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The exact location of the vehicle
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A description of the issue (e.g., flat tire, dead battery)
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Call Roadside Assistance
Dial 1-866-496-7272, available 24 hours a day, 7 days a week. -
Provide Vehicle and Rental Details
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Tell the agent you are a Freedom Earned Rentals guest
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Be prepared to share your rental agreement number and any other requested information
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Wait for Assistance
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Call Freedom Earned Rentals and let them know you have contacted Roadside Assistance
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A service provider will be dispatched to your location. Typical wait times may vary based on location and time of day.
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Important:
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If the vehicle is towed, you must inform Freedom Earned Rentals immediately to coordinate the next steps.
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If you're in a dangerous situation or if anyone is injured, call 911 first.